Secretary I Radiology - Part Time - Day

Responsibilities

• Communicates with personnel from various departments and support services as well as the public and department co-workers.
• Provides administrative and clerical support to the Radiology department.
• Greet/Assist Guests/customers in processing and completion of paperwork:
• Guests/customers greeted upon arrival to department, given complete and accurate instructions, communicated in a clear and concise manner to fill out necessary paperwork pertaining to their appropriate tests.
• Maintains clerical supplies and orders as necessary.
• Displays resourcefulness in completion of daily tasks and special projects.
• Knowledge and understanding of computer systems including hospital EMR, PACS and any computer systems used by the network:
• Consistently demonstrates the ability to properly use these systems including the necessity for security of these systems.
• Maintaining Distribution of Additional Billing Information:
• Outpatient facesheets, Radiology Billing Info and Consent Authorization for Billing and Treatment Form, and a copy of the Report Facesheet (if appropriate) are collected and forwarded to the appropriate department.
• Accurately and properly schedules appointments, which includes but not limited to obtaining appropriate clinical, demographic and financial documentation.
• Provides Clerical Support:
• Assists other Team members to fulfill department needs (test ordering, test result processing, making copies, filing, mailing, telephone calls, film/report/CD's retrieval/printing/faxing).
• Aids in the release of medical information.
• Responsible for Patient/Data management:
• Maintains consistent records for billing and appropriate tracking (activating accounts, patient in/out, film sign-/sign-out log, responds timely to film requests).
• Appropriately reschedules guests/customers and maintains a system for cancellations.
• Schedules Guests/customer appointments:
• Guests/customers are scheduled appropriately based on physician script requests/order/medical history.
• Appropriate instructions given for Pre-registration and specific test preparation.
• Work area is neat, clean and is properly stocked daily with supplies; also notifies the leader when supplies are low.
• Assures that patient waiting areas are neat, clean, and properly maintained.
• Performs administrative duties related to scheduling appointments, patient's instruction, maintenance of records, reception of patients and other administrative duties as required.
• Renders services and/or assistance to all patients depending on the individual patient's needs and abilities in moving.
• Responsible for scheduled shifts including holidays and weekends.
• Overtime as needed to provide continual quality patient care.
• Adheres to the policies of Employee ID, Standards of Behavior, Attendance, and Punctuality.
• Performs daily clerical duties, which includes the use of EPIC, PACS, Teletracking System, computer system, patient scheduling, and other computer systems as added by hospital.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.).
• This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.