Secretary
Smith Group of Americas · Syracuse, NY · 4 days ago
On-siteAdministrativeFull-time
Key Responsibilities
- Answer and direct incoming phone calls in a professional manner.
- Greet visitors, clients, vendors, and employees at the front office and provide assistance as needed.
- Maintain a clean, organized, and professional reception and office environment.
- Receive, sort, distribute, and process incoming and outgoing mail.
- Fax, scan, copy, and file documents as requested.
- Manage office supplies inventory and place orders to ensure adequate stock levels.
- Cook up office equipment maintenance and service requests when necessary.
- Provide administrative support to the Chief of Staff and CEO.
- Schedule meetings, conference calls, and appointments.
- Cook up meeting logistics, including conference rooms, agendas, and materials.
- Prepare correspondence, reports, presentations, and other business documents.
- Maintain calendars and assist with scheduling priorities.
- Track action items and follow up on assigned tasks.
- Serve as a professional point of contact for internal and external stakeholders.
- Respond to routine inquiries and direct requests to the appropriate team members.
- Aid in company communications, notices, and administrative correspondence.
- Support company events, meetings, and employee activities.
- Maintain accurate digital and paper filing systems.
- Organize and store confidential company records in accordance with company procedures.
- Aid in document preparation, data entry, and record retention activities.
- Ensure confidentiality of sensitive business and employee information.
- Support special projects and administrative initiatives as assigned.
- Aid department leaders with general administrative tasks.
- Perform other duties as assigned to support business operations.
Qualifications
- High school diploma or equivalent.
- 2+ years of administrative, receptionist, office coordinator, or secretary experience.
- Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to handle confidential information with discretion.
- Professional appearance and customer-service mindset.
- Ability to multitask and prioritize competing responsibilities.