Second Shift Cleaning Supervisor - Delaware

About the role

This role is for a Second Shift Cleaning Supervisor (Night Manager) who will assist with managing contract compliance for designated building maintenance services and maintaining relationships with independent contractors.

Responsibilities

• Perform client site visits in the evenings to ensure compliance with account scope of work and company policies.
• Manage inspections, address complaints, and oversee new client starts to maintain high levels of satisfaction.
• Build strong working relationships with independent contractors by communicating client priorities and collaborating to find solutions.
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
• Other duties as necessary.

Requirements

• Fluent written and spoken skills in a non-English language (Spanish and Portuguese highly preferred).
• A high school diploma or equivalent experience in commercial janitorial services industry.
• Highly detail-oriented and excellent follow-through on commitments.
• Positive and outgoing personality; great at building relationships.
• Strong verbal and written communication skills.
• Reliable transportation with an active driver's license and auto insurance.
• Comfortable using a smartphone and Outlook email.
• Available for a two-week daytime training period prior to starting the evening shift role.

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds. Ability to drive at night.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(K) retirement savings plans.