Seattle Athletic Club Seeks Squash Professional

Key Responsibilities

• Engagement and Coaching Excellence
• Actively engage with members in the squash areas, providing assistance, club information, education, and technique correction.
• Deliver world-class squash services by scheduling, designing, updating, and executing individualized coaching programs tailored to clients’ abilities, needs, and goals.
• Demonstrate exemplary technique and skill to maintain the club’s high standards of instruction.
• Maintain a professional, respectful, and member-focused presence at all times, including during lessons, events, informal court interactions, and communication with members and staff.
• Member Retention and Program Development
• Inspire, encourage, and retain club members by guiding them through progression opportunities appropriate for their skill level.
• Carry out new member squash orientations and consultations, assess playing levels, introduce members to appropriate programs or playing partners, and create a welcoming entry point into the squash community.
• Engage members through participation in programs such as round robins, box leagues, tournaments, club nights, social events, and new member integration.
• Support and contribute to the development of the Youth Squash Program, incorporating innovative coaching methods to accommodate diverse abilities and learning styles, with the goal of building a premier youth offering.
• Professional Standards and Communication
• Uphold and promote high coaching standards in alignment with the club’s codes of conduct, including adherence to policies on equal opportunity, child protection, and health and safety.
• Respond to member emails, calls, and program inquiries in a timely and professional manner, generally within one business day.
• Serve as a positive representative of the club’s culture, helping to foster a welcoming, respectful, and inclusive squash community.
• Member Services and Administrative Responsibilities
• Provide the Director of Squash with regular updates on participation, upcoming programming, member concerns, facility needs, and opportunities for growth.
• Work collaboratively with the Director of Squash to coordinate court usage, programming calendars, shared events, and overall department communication.
• Support the development and delivery of youth squash programming, using innovative coaching methods to accommodate diverse abilities and learning styles.
• Programming and scheduling responsibilities may evolve based on member demand and overall business needs.
• Team Collaboration
• Lead individual lessons, clinics, and programs that contribute directly to member engagement and revenue generation.
• Collaborate with other professionals on shared programs, clinics, and services, ensuring equitable contribution and fostering a team-oriented environment.
• Contribute to overall squash program growth through both individual programming and collaborative initiatives that enhance participation and member experience.
• Facility Standards
• Regularly monitor court appearance, equipment, cleanliness, safety issues, and member use of the squash areas, and report concerns promptly.
• Take an active role in maintaining the cleanliness, organization, and professional presentation of the squash facilities, ensuring a safe, welcoming, and high-quality environment for all members.

Qualifications

• Proven ability to work with both beginners and advanced players while maintaining a high-energy, team-oriented attitude.
• Significant playing and/or coaching experience to attract and retain a dedicated clientele.
• Commitment to continuous professional development and innovation in coaching practices.

Work Environment & Physical Requirements

• This role requires the ability to:
• Demonstrate squash techniques and physically participate in coaching activities
• Stand, walk, and remain active for extended periods
• Lift and move equipment as needed
• Work in an active athletic club environment with varying noise levels and activity

Schedule Expectations

• This role requires a flexible schedule, including evenings, weekends, and participation in club events, programs, and tournaments as needed.
• This role is expected to maintain a consistent and visible presence within the squash program to support member engagement and overall program success.

Compensation

• Compensation includes a base salary and commission-based earnings tied to lessons, clinics, youth programming, and overall program participation.
• The compensation structure is designed to recognize both:
• Core member service and administrative responsibilities (base salary), and
• Direct revenue-generating activities such as lessons, clinics, and program delivery (commission-based earnings).

Additional Information

• Seattle Athletic Club is an equal opportunity employer and does not discriminate on the basis of any protected characteristic under federal, state, or local law.
• Seattle Athletic Club will provide reasonable accommodations for qualified individuals with disabilities or medical conditions, in accordance with applicable law.
• This position is at-will, meaning that employment may be terminated by either the employee or the Seattle Athletic Club at any time, with or without cause or notice, in accordance with applicable law.
• This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may be modified or expanded based on business needs.
• All employees are expected to comply with the policies and procedures outlined in the Seattle Athletic Club Employee Handbook.