Seasonal Sales Lead W/ Keys, UGG

About the role

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a Seasonal Sales Lead, you are critical to the success of our stores, creating the best possible customer experience while staying current on all products, promotions, and marketing initiatives.

Responsibilities

• Create personalized shopping experiences that drive brand loyalty.
• Greet customers promptly and courteously, ensuring all questions are addressed before they leave.
• Provide exceptional service from start to finish, including communicating our return policy.
• Maintain a positive, cheerful attitude with customers and team members, adhering to the store dress code.
• Operate the cash register, handle money accurately, and check inventory daily to ensure products are stocked and available.
• Merchandise products in accordance with Visual Merchandising standards.
• Maintain a clean and well-organized back-stock area and employee break area, including daily vacuuming, sweeping, and dusting.
• Practice safety-consciousness and respond to theft in accordance with company policies.
• Promote a positive work environment by recognizing outstanding performance and maintaining a respectful workplace.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Empower team members through communication and recognition.
• Contribute to a team and cooperate to achieve business goals.
• Multi-task in a fast-paced environment while maintaining knowledge of current trends and styles.
• Respond to problem situations with professionalism and think critically to solve challenges.

Requirements

• Two (2) years of retail store experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills.
• Ability to convey the Deckers Brands Vision and Mission to team members and customers.
• Highly motivated team player and self-starter.
• Excellent team-building skills.
• Ability to multi-task in a fast-paced environment.
• Flexibility of schedule and hours to meet the needs of the business.
• Physical ability to stand for extended periods.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

Benefits

As part of the Deckers Family, you’ll discover many benefits including:

• Competitive pay.
• Discounts and perks.
• Global contests.
• Opportunities for growth and development.

Pay

$16.00 - $18.50 per hour.