Seasonal Resort Operations Team Member (Housekeeping, Front Desk, Maintenance)

Responsibilities

• Clean and prepare cabins, glamping units, bathhouses, and common areas
• Change linens, restock supplies, and maintain cleanliness standards
• Report maintenance issues and safety concerns
• Aid with laundry and inventory management
• Welcome guests and provide exceptional customer service
• Process reservations, check-ins, and check-outs
• Answer phones, emails, and guest inquiries
• Provide information about ranch amenities, local attractions, and activities
• Handle guest concerns professionally and efficiently
• Perform basic repairs and routine maintenance tasks
• Aid with landscaping, groundskeeping, and facility upkeep
• Support seasonal projects and property improvements
• Respond to maintenance requests and emergencies as needed
• Help maintain equipment and ensure a safe environment for guests and staff

Requirements

• Pass background check and have valid driver license
• Positive attitude and strong work ethic
• Excellent customer service and communication skills
• Comfortable performing physical tasks, including lifting up to 50 pounds
• Flexible schedule, including weekends and holidays
• Previous hospitality, housekeeping, maintenance, or customer service experience is preferred but not required

Benefits

• Competitive pay for all hours worked
• Dorm-style housing options available
• Accrued PTO
• Valuable resort experience across multiple areas of hospitality operations