Jobs · Customer Service · Massachusetts

Seasonal Resort Experience Associate – Transportation & Guest Services

Canyon Ranch · Greater Pittsfield Area · 3 mo ago
Customer Service$19–$19.76/hrFull-time

Responsibilities

  • Warmly welcome guests, assist with luggage and valet services, and facilitate smooth check-ins and check-outs.
  • Serve as a knowledgeable resource for ranch amenities, activities, and local attractions.
  • Safely operate shuttle vehicles, manage guest vehicle logistics, and maintain accurate records of vehicles and keys.
  • Set up and break down areas for events, classes, and guest experiences, handling supplies and equipment as needed.
  • Maintain cleanliness, organization, and safety of public areas, event spaces, and guest amenities; report maintenance needs promptly.
  • Support operational tasks including delivering linens, packages, and mail, tracking inventory, and assisting with labeling and shipping.

Qualifications

  • A high school diploma or equivalent required.
  • A valid driver’s license with an acceptable driving history required.
  • Previous experience in hospitality or customer service preferred.
  • Strong interpersonal and communication skills to interact with guests effectively.
  • Ability to work in a fast-paced, team-oriented environment with a focus on guest satisfaction.

Pay

PAY RANGE: $19.00 - $19.76 / hour

Similar jobs