Seasonal Resort Experience Associate – Transportation & Guest Services
Canyon Ranch · Greater Pittsfield Area · 3 mo ago
Customer Service$19–$19.76/hrFull-time
Responsibilities
- Warmly welcome guests, assist with luggage and valet services, and facilitate smooth check-ins and check-outs.
- Serve as a knowledgeable resource for ranch amenities, activities, and local attractions.
- Safely operate shuttle vehicles, manage guest vehicle logistics, and maintain accurate records of vehicles and keys.
- Set up and break down areas for events, classes, and guest experiences, handling supplies and equipment as needed.
- Maintain cleanliness, organization, and safety of public areas, event spaces, and guest amenities; report maintenance needs promptly.
- Support operational tasks including delivering linens, packages, and mail, tracking inventory, and assisting with labeling and shipping.
Qualifications
- A high school diploma or equivalent required.
- A valid driver’s license with an acceptable driving history required.
- Previous experience in hospitality or customer service preferred.
- Strong interpersonal and communication skills to interact with guests effectively.
- Ability to work in a fast-paced, team-oriented environment with a focus on guest satisfaction.
Pay
PAY RANGE: $19.00 - $19.76 / hour