Seasonal Poolside Server

Shamin Hotels is seeking a motivated individual who values teamwork, takes ownership, and is passionate about delivering warmth and hospitality to our guests. Whether you're greeting guests, assisting with their needs, or ensuring a memorable stay, your dedication to service excellence will be key.

About the role

As a Poolside Server, you will provide excellent customer service and ensure a positive poolside dining experience. You’ll take orders, serve food and beverages, and attend to guests' needs in a courteous and efficient manner.

Responsibilities

• Welcome guests to the pool in a friendly manner and ensure pool furniture is clean.
• Demonstrate thorough knowledge of menu offerings, including food, beverages, specials, and promotions, and provide recommendations to guests.
• Take food and beverage orders accurately, noting special requests or dietary restrictions and communicating them to kitchen staff.
• Serve food and beverages in a timely, professional manner, ensuring accuracy and presentation standards are met.
• Use suggestive selling techniques to promote additional menu items, specials, or beverages to enhance the guest experience and increase sales.
• Maintain cleanliness and organization of poolside tables, pool areas, games, and side tables.
• Engage with guests courteously, addressing questions or concerns and ensuring their needs are met throughout their dining experience.
• Present bills, process payments accurately, and handle credit card transactions following established procedures.
• Collaborate with kitchen staff, bartenders, and other team members to ensure smooth operations and excellent service.

Requirements

• Team Up: Be Golden, Collaborate, and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility, and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply, and Create Memories.

Benefits

• Endless Opportunities: With over 70 hotels and plans for expansion, there are numerous paths for growth in front-line operations, corporate management, or hotel development.
• Advancement: Shamin Hotels promotes from within and is committed to nurturing talent, offering opportunities for employees to thrive.

About Us

Founded in 1978 by P.C. Amin and B.N. Shah, Shamin Hotels began with the purchase of a bankrupt hotel in Lumberton, North Carolina. Merging their names, they created a legacy that has grown into the largest hotel owner and operator in Virginia, with over 70 hotels across multiple states. Learn more about Shamin Hotels.