Seasonal Customer Service - Healthcare

Job Description

Req#: 414825
Pay starts at $15 per hour
The flexibility of a remote work environment
100% paid training
We provide the equipment!
Ongoing training and skill development
Employee Assistance Program (EAP)
Internal growth and career advancement, 93% of our management team is promoted from within our company

Requirements

• Excellent listening and communication skills both written and verbal
• Ability to multitask and navigate between screens efficiently while assisting customer
• Enjoys working independently or with a team
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a criminal background
• Handle inbound customer service calls
• Understanding and striving to meet or exceed metrics while providing excellent customer service
• Drive customer satisfaction through voice, chat, and/or email communications
• Able to navigate system tools to search for answers & information

Skills

• Excellent listening and communication skills both written and verbal
• Ability to multitask and navigate between screens efficiently while assisting customer
• Enjoys working independently or with a team
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a criminal background
• Handle inbound customer service calls
• Understanding and striving to meet or exceed metrics while providing excellent customer service
• Navigate system tools to search for answers & information

About the Role

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference
As a Seasonal Healthcare Customer Service Representative, you will play a vital role in assisting customers with their health plans and coverage for a well-known benefits company. As a customer advocate, you will compassionately address customer inquiries, troubleshoot issues, share product and service information, and ensure exceptional overall satisfaction.

About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Company Information

• Military Partners
• EEO
• About the company
• The best remote jobs for you

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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