Seasonal Customer Service

Key Responsibilities

• Answer incoming calls and provide timely, professional support to customers regarding repair status, shipping, and general inquiries
• Document customer interactions and update order details in internal systems
• Cook with internal teams to resolve customer questions and issues
• Support shipping functions, including preparing and tracking outgoing and incoming packages
• Maintain accurate data entry and ensure order information is up to date

Qualifications

• Previous customer service experience (call center experience preferred)
• Strong communication and problem-solving skills
• Experience with data entry and basic shipping/logistics processes
• Detail-oriented with the ability to multitask in a fast-paced environment

Pay

The pay range for this opportunity is $16.00 – 17.00 per hour. Final pay rate shall be determined and is based on experience and qualifications.