Seafood Team Leader (Department Manager)

About the role

Provides overall leadership to the seafood team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations.

Responsibilities

• Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service
• Makes hiring and separation decisions in partnership with Store Leadership
• Accountable for monitoring and achieving sales, purchasing, and labor targets
• Projects annual sales and expenses and prepares operating budget
• Manages ordering and inventory to achieve targeted contribution to profit margin
• Establishes and maintains collaborative and productive working relationship with departmental and store leadership
• Establishes and maintains positive and productive vendor relationships
• Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends
• Sets and achieves the highest standards of retail execution
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover
• Communicates and maintains Team Member safety and security standards
• Provides timely, thorough, and thoughtful performance evaluations
• Consistently communicates and models WFM vision and goals

Qualifications

• 24+ months retail experience including 12+ months of team leadership experience
• Advanced knowledge of products, buying, pricing, merchandising, and inventory management
• Demonstrated decision-making ability, leadership skills and ability to prioritize
• Food safety certification or commitment to complete within 6 months
• Excellent interpersonal, motivational, team building, and customer relationship skills
• Capable of teaching others in a positive and constructive manner
• Thorough product knowledge
• Advanced knowledge of regulatory and safety policies and procedures
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
• Proficiency with email, Microsoft Office, and operations-related applications

Physical requirements

• Must be able to lift 50 pounds
• In an 8-hour work day: standing/walking 6-8 hours
• Hand use: single grasping, fine manipulation, pushing and pulling
• Work requires the following motions: bending, twisting, squatting and reaching
• Exposure to FDA approved cleaning chemicals
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
• Ability to work in a wet and cold environment
• Ability to handle knives and other cutting equipment
• Ability to work a flexible schedule including nights, weekends, and holidays as needed
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Pay

The wage range for this position is $22.40-$40.40 Hourly, commensurate with experience.