Seafood Manager-2628 Abbott

About the role

As a primary contact for Safeway customers, the Seafood Manager provides friendly, courteous, and helpful service. The Seafood Manager is held accountable for the department's results in providing superior service, increasing sales, improving gain, and containing cost.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise seafood clerks to ensure optimum staffing patterns in the department.
• Speak with customers to resolve problems related to the operation of the Seafood department.
• Follow division guidelines for implementation of the merchandising program.
• Cut, weigh, wrap, and package seafood for sale.
• Clean product, weigh, wrap, and place in display area.
• Operate electronic scanning scale to record weight of item packaged.
• Apply price tags to wrapped items.
• Obtain items from case on special order for customers.
• Maintain cleanliness of seafood area. Includes wiping up spills, cleaning surfaces and cleaning equipment used in cutting and wrapping.
• Replace stock in displays in the seafood area.
• Ensure that all expired items are removed from the shelves daily.
• Perform daily inventory and order necessary product and supplies to maintain adequate inventory.
• Monitor inter-office mail and company web page daily for updated information.
• Make signs for department as needed.
• Other duties as assigned.

Qualifications

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Previous experience as a seafood clerk.

Supervisory Responsibilities

Seafood Clerks

Work Environment

• Inside: 100%
• Outside: Rare
• Temperature Extremes: 0-42° F. In freezer, cooler 2 times per day.
• Chemicals: None (Self cleaning departments will use some chemicals.)