Scrum Master - Marketing Technology

Position Summary

We are looking for highly motivated and organized individuals who thrive in a fast-paced, team-oriented environment. You’ll help establish team metrics such as capacity and throughput so you can track sprint progress and help drive teams to meet their sprint goals. Our ideal candidate thrives on big challenges and brings enthusiasm to achieve results. This position leads, coaches, and guides teammates through the challenges of delivering best-in-class technology solutions while building a collaborative and productive work environment.

Essential Job Functions

• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement, to support structured and effective Agile execution.
• Apply Scrum principles and Agile best practices to promote consistent processes, disciplined workflows, and continuous improvement.
• Support backlog readiness and prioritization activities to help ensure work aligns with business objectives and delivery timelines.
• Identify and track impediments affecting delivery progress and communicate risks or issues through established escalation channels.
• Maintain Agile artifacts, metrics, and dashboards to promote transparency, visibility, and accountability throughout the delivery lifecycle.
• Collaborate with technology, business, and operational stakeholders to support alignment, information flow, and timely decision-making.
• Drive the implementation of actionable process and tool improvements based on retrospective outcomes and delivery insights.
• Ensure Agile practices are executed in alignment with enterprise standards, governance requirements, and compliance guidelines while preserving delivery flexibility.
• Support Agile adoption initiatives and contribute to organizational Agile maturity efforts.
• Assist with release planning, dependency management, and coordination.

Core Competencies

• Provide support to the team using a servant leadership style and leading by example.
• Build a trusting and safe foundation where problems can be raised in an environment that encourages open communication and continuous learning.
• Absorb the scrum maturity of the team and coach the team to higher levels of maturity, at a pace that is welcome, sustainable and comfortable for the team.
• Always be curious to know more about your team, your product, and the technologies that are used to deliver value.

Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Minimum 3+ years' experience serving as a Scrum Master or Agile team facilitator in digital related fields such as technology, engineering, data analysis, architecture, or design.
• Previous experience working on software and/or mobile app development projects.
• Hands-on experience applying Scrum and Agile methodologies in a cross-functional environment.
• Strong knowledge of Scrum framework, Agile principles, and iterative delivery methodologies.
• Ability to identify process inefficiencies, resolve team impediments, and drive continuous improvement.
• Strong technical acumen and knowledge of software development processes/procedures.
• Excellent verbal and written communications skills, including strong presentation skills.
• Prioritize and manage multiple projects simultaneously.
• Possess strong analytical skills.

Preferred Qualifications

• MBA preferred.
• Experience supporting enterprise-scale or multi-team Agile initiatives.
• Background working in technology, digital, or product delivery environments.
• Scrum Master certification (CSM, PSM I, or equivalent).