Scrum Master

Skills

• Scrum and Agile knowledge
• PSM certifications
• Jira: stories, epics, traceability, UpRaise, building queries
• Releases (ServiceNow and Jira): fix versions, ServiceNow tickets
• Reporting: velocity, burn-down charts, cycle time, WIP, Atlassian Analytics

Responsibilities

Coaching

• Coach and guide the team on Agile best practices and processes
• Coach product team on effective backlog refinement and management, ensuring a clear definition of done is established
• Coach the team to be effective self-organizers, thinking through problems together to present and arrive at the best solution for the team and the product
• Facilitate and coach the team on effective discussion, decision making, and conflict resolution techniques
• Promote a sense of teamwork and camaraderie within the team
• Understand, foster, and protect the unique personalities of the team
• Strive towards continuous improvement of both processes and software development through Inspect and Adapt principles

Facilitation

• Facilitate Agile ceremonies including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives
• Track team metrics such as velocity, cycle time, and defects to help forecast future team capacity and identify opportunities for coaching
• Monitor progress of team OKRs and ensure OKR Scorecard is updated on a weekly basis
• Support OKR definition and Discovery Sprint activities while continuing to help the team with delivery activities
• Facilitate transition of work from Discovery to Delivery

Delivery

• Remove impediments and shield the team from outside distractions
• Understand organizational structure to know who to reach out to for support
• Manage cross-team dependencies
• Monitor team's progress throughout the iteration, helping the team identify risks and impediments
• Provide support to the team around release management activities

Benefits

• Discretionary annual incentive
• Comprehensive medical coverage: medical & health, dental & vision, disability planning & insurance, pet insurance plans
• Family support: maternal & parental leaves
• Insurance options: auto & home insurance, identity theft protection
• Convenience & professional growth: commuter benefits & certification & training reimbursement
• Time off: vacation, time off, sick leave & holidays
• Legal & financial assistance: legal assistance, 401K plan, performance bonus, college fund, student loan refinancing

Pay

$100,000–$130,000 a year