Scrum Master

Roles & Responsibilities

• Coach and guide Agile teams in Scrum, SAFe, and Agile delivery practices.
• Facilitate sprint ceremonies, PI planning activities, and cross-team coordination sessions.
• Help teams achieve sprint and PI objectives through effective planning, execution, and dependency management.
• Support Product Owners in maintaining a prioritized, refined, and delivery-ready product backlog.
• Track team progress and provide accurate visibility into delivery status, risks, dependencies, and impediments.
• Monitor Agile performance metrics, including velocity, burndown, predictability, and sprint completion.
• Identify and remove delivery roadblocks in collaboration with business, technology, and support teams.
• Ensure appropriate use of JIRA and compliance with agreed Agile processes.
• Coach teams to improve collaboration, accountability, self-management, and delivery maturity.
• Facilitate resolution of conflicts and delivery issues within and across teams.
• Drive retrospectives and ensure continuous-improvement actions are identified, owned, and completed.
• Represent the team in Scrum of Scrums, release planning, and broader coordination forums.
• Support Data, MLOps, and service teams in managing complex technical dependencies and operational priorities.
• Contribute reusable practices, lessons learned, and delivery insights through the Agile Community of Practice.
• Promote transparency, focus, resilience, and a continuous-improvement mindset across the team.

Qualifications

• BACHELOR OF COMPUTER SCIENCE