Scrum Master

Pivot Point Solutions is a California-based technology consulting firm specializing in IT solutions and support for the construction and utility industries. We partner with organizations to improve operational efficiency, enhance project delivery, and support critical business systems.

About the role

The Scrum Master role supports Agile delivery within a large-scale, multi-year ERP transformation. This role leads one to two cross-functional teams supporting SAP S/4HANA, SuccessFactors, and related enterprise systems across various areas like finance, supply chain, human resources, enterprise health and safety, data, reporting, and analytics.

Responsibilities

• Serve as Scrum Master and servant leader for one to two cross-functional SAP Agile teams.
• Facilitate Daily Stand-Ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Partner with Product Owners, Business Analysts, SAP consultants, functional leads, technical teams, and system integration partners.
• Maintain effective sprint backlogs and facilitate story refinement, prioritization, estimation, and sizing.
• Identify and help resolve blockers, dependencies, risks, and delivery challenges across SAP and legacy-system workstreams.
• Cook up Agile team activities with structured program governance, including release plans, RAID management, milestones, and stage-gate requirements.
• Coordinate with Release Train Engineers, Solution Architects, other Scrum Masters, and program leadership to synchronize delivery.
• Track and communicate Agile delivery metrics such as velocity, burndown, backlog health, and team performance.
• Use Jira and Confluence or comparable tools to manage delivery activities and maintain visibility into team progress.
• Support SAP Activate practices and alignment between Agile delivery and SAP implementation phases.

Requirements

• 5+ years of experience serving as a Scrum Master within enterprise-scale Agile programs.
• Experience supporting an SAP implementation, ERP transformation, or ERP production/support organization.
• Experience with SAP S/4HANA, SuccessFactors, SAP ECC, or comparable enterprise ERP platforms.
• Strong knowledge of Scrum and Kanban practices within complex delivery environments.
• Experience working within hybrid Agile/Waterfall governance models.
• Experience managing cross-team dependencies, blockers, risks, and competing priorities.
• Experience participating in scaled Agile delivery using SAFe or a comparable framework.
• Familiarity with SAP Activate and the lifecycle of large SAP implementations.
• Proficiency with Jira for backlog, sprint, and Agile delivery management.
• Strong facilitation, coaching, stakeholder management, and conflict-resolution skills.
• Ability to work onsite in Oakland Tuesday through Thursday.

Qualifications

• Direct Scrum Master experience on an SAP S/4HANA implementation or transformation.
• Experience supporting SAP SuccessFactors delivery teams.
• Experience supporting S/4HANA data workstreams involving data conversion, cleansing, migration, reporting, or analytics.
• Experience working within a major utility or similarly complex regulated enterprise.
• Hands-on experience with SAP Activate and SAFe in the same transformation environment.
• Experience coordinating SAP functional teams such as FI/CO, MM, PM, SD, HR/HCM or SuccessFactors.
• Familiarity working alongside SAP technical teams involving Basis, ABAP, integrations, or PI/PO.
• Experience with large system integrators and geographically or functionally distributed SAP delivery teams.

Benefits

• Hybrid – Onsite Tuesday through Thursday

Pay

$71.28 - $83.81/hour

Schedule

Hybrid – Onsite Tuesday through Thursday