Scrum Master

What You Will Be Doing

• Lead and facilitate Agile ceremonies to achieve clear outcomes and delivery commitments
• Coach teams, Product Owners, and Engineering partners on Agile practices and behaviors
• Maintain strong understanding of team backlog, priorities, and value delivered
• Protect team focus by managing scope, dependencies, and unplanned work
• Drive continuous improvement using metrics, retrospectives, and coaching plans
• Meets with Product and Engineering partners at the appropriate frequency (at a minimum monthly) to review team maturity, metrics, and operational improvement opportunities
• Resolves team conflict within one sprint by using facilitation techniques and ensuring updated agreements are followed
• Demonstrates leadership presence and professionalism by responding to feedback no more than 48 hours post feedback, requesting clarification when needed, and role modeling calm fact-based communication during escalations
• Affords real-time targeted coaching to strengthen team agile practices, working habits, flow, quality, predictability, and alignment, resulting in improvements of key agile metrics and software delivery practices
• Effectively identifies, tracks and manages cross team dependencies ensuring risks are surfaced early and resolved through proactive coordination with stakeholders and delivery partners
• Identifies and surfaces impediments within 24 hours, maintains an impediment backlog (in JIRA), and drives resolution with appropriate owners within the sprint as to prevent unnecessary delays
• Maintains expert proficiency in JIRA by creating dashboards and automation that visualize team performance trends (cycle time, throughput, WIP, rollover)

Required Skills & Experience

• 4+ years of Scrum or Agile experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education
• Hands on experience creating and managing Kanban boards
• Functional expertise with Jira
• Ability to lead 2 - 3 teams simultaneously
• Large scale, enterprise level experience
• Data platform, data movement or technical data management experience (preferred)