Screening Inside Sales Representative (Eastern Time Zone)

About the Role

This is a unique opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as an Inside Sales Representative. The Inside Sales Representative will play a crucial role in supporting the field-based sales organization by driving product growth through exceptional virtual customer interactions to drive early detection of Colorectal Cancer (CRC) through the utilization of the SHIELD blood test.

Responsibilities

• Uncover potential new business utilizing analytical insights and successfully transition incoming leads into active ordering accounts.
• Achieve sales targets by consistently meeting or exceeding sales goals through virtual prospecting, relationship-building, and execution of national sales strategies.
• Target and engage healthcare providers virtually to build strong relationships and gain their commitment to adopt the Shield test for CRC and other cancers.
• Use Challenger Selling to understand healthcare providers' needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice.
• Utilize data from internal resources (Salesforce, Veeva, competitive market data) to make data-driven decisions supporting business plan execution.
• Provide in-depth product knowledge and virtual training to primary care practices, ensuring smooth integration of SHIELD into their workflow.
• Deliver high-touch customer service by resolving issues proactively and supporting healthcare providers throughout the sales process.
• Ensure compliance with company policies, industry standards, and regulations while managing multiple projects and deadlines effectively.

Requirements

• Minimum 1-year sales experience (internships, inside sales) with sales goals; virtual selling experience in inside sales is highly preferred.
• College degree preferred but not required.
• Demonstrated ability to engage in selling conversations, overcome objections, and align client needs with product offerings.
• Ability to quickly learn and apply technical product knowledge to drive sales.
• Exceptional oral and written communication skills with the ability to present complex information virtually.
• Experience with CRM systems such as Salesforce, Veeva, or similar platforms is preferred.
• Superior negotiation, problem-solving, and customer service skills.
• High-touch customer service and relationship-building skills, with a focus on long-term partnership and success.
• Valid driver’s license with a clean driving record for daily field office and customer visits, if required.
• Flexibility to travel to open territories and occasional national travel for sales meetings.

Personal Competencies & Attributes

• Grit (Tenacity, Resilience, Scrappy): Tenacious and resilient, able to navigate challenges with persistence and adaptability; approaches obstacles with a "scrappy" mindset.
• Track Record of Success / Achievement Drive: Consistently meets and exceeds goals; results-driven with a proven track record of success in educational, athletic, or professional pursuits.
• Initiative into Action / Problem Solver: Takes initiative and makes things happen; quick to find effective solutions to challenges.
• Strategic Thinking & Prioritization: Excels at developing strategic plans and prioritizing tasks to drive business outcomes.
• Coachable / Growth Mindset: Views feedback as an opportunity for continuous improvement; eager to learn and open to new ideas.

Pay

US Location Base Pay: $33.56 per hour. This range does not include benefits or, if applicable, bonus, commission, or equity. Compensation will be based on geography, experience, education, job-related skills, job duties, and business need.

Schedule

Hybrid work model requiring onsite presence on Mondays, Tuesdays, and Thursdays for employees living within 50 miles of a Guardant facility. Scheduled in-office days allow for collaboration, while work-from-home days provide focused individual time.