Inside Sales Representative - EST
About the Role
The Specialty Inside Sales Representative is responsible for engaging health care professionals (HCPs) in telephone conversations and live interactions to promote assigned client product(s), maximize the product(s)’ selling potential, and meet program and client objectives. This role involves developing and maintaining relationships with HCPs and educating them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use.
Responsibilities
- Manage daily sales call activity according to defined expectations to influence customers and increase product sales.
- Promote client product(s) via outbound telephone calls, engaging assigned HCP targets in in-depth discussions to attain individual, territory, and company goals for sales and market share.
- Profile and manage a targeted list of HCPs, providing value-added benefits to grow product volume.
- Create and implement business plans to achieve territory and business sales goals.
- Maintain call productivity and metrics required by the program.
- Effectively and persuasively communicate with customers using approved messaging, promotional aids, and proper terminology.
- Maintain thorough knowledge of client product(s) and program.
- Verify and complete required data entry of call activity in Veeva.
- Listen and respond appropriately to customer needs and questions.
- Communicate with the Sales Manager, team members, and Amplity Project Manager on project progress as required.
- Create and maintain a positive impression with the client and their customers.
- Prepare reports for management as needed.
- Fully comply with all laws, regulations, and Amplity policies, including privacy and data guidelines.
- Participate in teleconferences, live meetings, and training sessions, and represent the client at national/local conventions when applicable.
- Handle other projects as assigned by the manager.
Requirements
- Bachelor’s degree required.
- 2-5 years of experience in inside and/or field pharmaceutical or device sales.
- Excellent verbal, written, and interpersonal communication skills.
- Clear, articulate, and grammatically sound speech with a professional phone manner.
- Strong focus on providing superior customer support and service.
- Ability to learn, understand, and communicate complex information over the telephone.
- Strong rapport-building and active listening skills.
- Excellent selling, closing, persuasion, and presentation skills.
- High levels of initiative, effort, and commitment to successfully complete projects.
- Ability to comprehend and communicate complex technical/medical terminology.
- Self-motivated and disciplined with good organizational and planning skills.
- Strong attention to detail and accuracy.
- Ability to work independently and as a team member.
- Flexibility and ability to handle multiple tasks simultaneously.
- Ability to interact with people at all levels inside and outside the company.
- Demonstrated technical aptitude and proficiency in Microsoft Word, Excel, and Outlook.
- Ability to successfully complete client training and meet training expectations.
- Ability to travel to work-related meetings and functions (including overnight and/or weekend).
- A valid driver's license and clean driving record.
Key Competencies
- Interpersonal Savvy
- Customer Focus
- Business Acumen
- Driving for Results
- Decision Quality
- Dealing with Ambiguity
- Planning
- Motivating Others
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. With a history spanning over 40 years, Amplity combines deep therapeutic expertise and strategic partnerships to transform how breakthrough treatments reach patients. Our professionals understand the pharmaceutical industry from the inside out, helping clients launch products and operate smoothly across all business shapes, sizes, and specialties. We are committed to improving patient outcomes through executional excellence.