Scotbilt Homes Sales Coordinator

Essential Duties and Responsibilities

• Develop product knowledge and production familiarity by performing quality walks and manufacturing facility inspections - depending on experience, the coordinator may spend up to first 90 days hands on in production.
• Answer phone calls, text messages, and emails for Zone Managers when they are out of the office.
• Complete quote requests for Zone Managers when they are out of the office.
• Process and log all new orders, order changes, and order cancellations in respective Excel documents.
• Travel with Zone Managers periodically during the developmental period up to one week per quarter.
• Manage the production schedule with the assistance of Sales Manager and General Manager by adjusting respective Excel documents, along with presenting new orders to production team 2 times per week.
• Report all order changes accurately and expeditiously to entire management team to minimize impact on production and purchasing department efficiencies.
• Manage website content by performing monthly website audits to ensure content is accurate and complete; Notify Sales Manager and Zone Managers of missing content.
• Develop and distribute newsletters, flyers, product memos and other marketing materials as required.
• Update and audit model files for photos, prints, schematics, and all other required documents.
• Perform periodic data analysis that is vital to the success of the entire sales team. Examples include Top Model Reports, Top Dealer Reports, Model Turn Rates, Competitive Analysis.

Qualifications

• College Degree in Business or Marketing preferred;
• High school diploma or general education degree (GED) and 5 years related experience and/or training will be considered.

Skills

• Strong proficiency in Microsoft Office with heavy emphasis on Microsoft Excel;
• AI experience, such as ChatGPT;
• Verbal (person to person) Communication skills required;
• Ability to work well in a fast-paced environment;
• Attention to detail;
• Sales support and customer service experience a plus;
• Organized and able to prioritize.