School Services Regional Director

About the role

The School Services Regional Director (RD) is a senior field leader responsible for driving regional business performance, developing high-performing multi-level teams, and strengthening educator relationships across a multi-state geography. This role plays a mission-critical role in expanding student access to music education while delivering measurable business results.

Essential Functions

• Lead, coach, and develop District Managers to ensure consistent leadership capability across the region.
• Build a strong leadership bench through proactive talent identification, hiring, and succession planning.
• Establish and enforce leadership expectations tied to productivity cadences, culture, and operational discipline.
• Deliver structured coaching, performance evaluations, and development plans for District Managers.
• Model professionalism, optimism, and accountability as the senior culture leader in the region.
• Own regional performance across rentals, repairs, product sales, and new school program acquisition.
• Drive adoption of the standardized quota model (NSP, NNR, R&E) and ensure consistent performance governance.
• Ensure territory-level strategies are aligned to regional opportunity and school density.
• Review regional sales analytics, identify performance gaps, and drive corrective actions with urgency.
• Ensure District Managers execute weekly pipeline management, forecasting rigor, and accurate Salesforce documentation.
• Develop a comprehensive regional growth strategy using datasets, CRM insights, and market analytics.
• Optimize district and territory structures to maximize coverage, educator engagement, and revenue growth.
• Partner with company leaders to scale best practices, implement strategic initiatives, and advance organizational design.
• Provide strategic guidance to District Managers on district-level engagement, high-potential school targeting, and long-range planning.
• Ensure consistent delivery of professional, responsive, and high-ownership experience to all K-12 partners.
• Partner cross-functionally to ensure seamless customer experiences in rentals, repairs, fulfillment, and support.
• Identify systemic friction points and lead regionwide solutions that improve educator trust and long-term loyalty.
• Represent the region in company-level programs, pilots, technology enhancements, and strategic initiatives.
• Provide regional insights to senior corporate leadership to inform business planning and organizational improvements.
• Ensure all corporate priorities and School Services initiatives are executed consistently and on time across the region.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 7+ years of multi-unit or multi-state leadership experience, preferably in education sales, B2B field organizations, or community-facing operations.
• Demonstrated success coaching leaders, managing field performance, and driving accountability at scale.
• Strong proficiency with CRM platforms (Salesforce preferred) and Microsoft Office Suite.
• Proven experience leading through change and implementing new operational standards.

Skills

• Strategic leadership and executive presence.
• Multi-level coaching and talent development.
• Operational rigor, execution discipline, and performance governance.
• Data-driven decision making and analytical capability.
• Cross-functional influence and enterprise communication.
• Conflict resolution, change leadership, and culture transformation.

Benefits

Pay Rate: $110,000 - $130,000 annually depending on background and experience. This position is eligible to participate in the Music & Arts Company bonus program based on Company performance.

For our employees who are musicians, we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour!

Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.