Scheduling System Coordinator (Hybrid) - Ophthalmology

Location: Saint Louis, MO 63141

About the Role

This position maintains physician, patient, providers, and staff scheduling systems to ensure efficient scheduling.

Responsibilities

• Initiates and maintains clinical, non-clinical, and surgical electronic schedules for physicians and patients.
• Coordinates with clinical supervisors to optimize scheduling system utility.
• Develops new functions and innovative uses of the system, installs system upgrades, and provides current manuals and training to users.
• Generates reports and master schedules for physicians, providers, patients, and staff, assisting with data analysis as needed.
• Coordinates scheduling with billing IDX dictionaries, acting as liaison with clinical and billing supervisors.
• Troubleshoots system issues for all users and conducts audits to maintain effective use of systems.
• Participates in department and university meetings to ensure the scheduling system meets established needs and objectives.
• May supervise assigned staff.

Working Conditions

• Normal office environment.
• Typically sitting at a desk or table.
• Uses standard office equipment.

Requirements

• High school diploma or equivalent certification, or a combination of education and/or experience.
• 3 years of medical office scheduling experience.

Skills

• Computer systems proficiency.
• Detail-oriented.
• Knowledge of medical office procedures.
• Scheduling appointments.

Pay

Salary range: $19.29 - $29.91 per hour. The salary range reflects base salaries for positions in this job grade across the university. Individual rates will be determined by qualifications, performance, equity, market rates, and department budget.

Benefits

• Time off: Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Health insurance: Competitive packages with priority appointments and lower copays/coinsurance.
• Transportation: Free Metro transit U-Pass for eligible employees.
• Retirement: Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
• Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, access to dietitians, and more.
• Family: 4 weeks of caregiver leave to bond with a new child, family care resources for childcare, and adult care coverage. Tuition coverage for employees and dependents (100% at WashU and 40% elsewhere after seven years).