Jobs · Management · Florida

Scheduling Excellence Manager

Ascension · Jacksonville, FL · 6 days ago
ManagementFull-time

Life at Ascension

Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

About the role

Provides enterprise leadership for advancing scheduling strategy, standards, and performance across Ascension.

Responsibilities

  • Responsible for overseeing the implementation/ sustainment of scheduling best practices, and partnering with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs.
  • Leads initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.
  • Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.
  • Works with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure key performance indicators (KPIs) are met in these areas.

Requirements

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
  • Healthcare industry background 3+ years of experience in scheduling operations, workforce management, or staff coordination.
  • Experience with an enterprise scheduling platform (such as UKG) preferred.

Qualifications

High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Skills

  • Leadership skills
  • Strategic planning
  • Operational management
  • Workforce management
  • Enterprise scheduling platform proficiency (such as UKG)

Benefits

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

Pay

Details on pay structure are not specified in the job posting.

Schedule

The schedule is Monday-Friday | Onsite greater than 50% of the workweek.

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