Scheduling Excellence Manager
About the role
Provides enterprise leadership for advancing scheduling strategy, standards, and performance across Ascension.
Responsible for overseeing the implementation/ sustainment of scheduling best practices, and partnering with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs.
Ledges initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes.
Provides oversight of scheduling governance, performance monitoring, and continuous improvement initiatives to advance Scheduling Excellence across ministries.
Works with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure key performance indicators (KPIs) are met in these areas.
Responsibilities
- Oversee the implementation/ sustainment of scheduling best practices
- Partner with operational and clinical leaders to ensure alignment with staffing targets, labor budgets, and patient care needs
- Lead initiatives that strengthen schedule integrity, reduce premium labor, and promote equitable and transparent scheduling processes
- Provide oversight of scheduling governance, performance monitoring, and continuous improvement initiatives
- Work with market schedulers to improve schedule quality, timeliness, accuracy and completeness and ensure KPIs are met
Requirements
- High School diploma equivalency with 2 years of cumulative experience
- Associate's degree/Bachelor's degree
- 4 years of applicable cumulative job specific experience
Preferences
- Healthcare industry background
- 3+ years of experience in scheduling operations, workforce management, or staff coordination
- Experience with an enterprise scheduling platform (such as UKG) preferred
Benefits
Life at Ascension: Where purpose meets opportunity
Includes comprehensive health coverage, financial security & retirement, time to recharge, career growth, emotional well-being, family support, and other benefits.