Scheduling Coordinator, Physical/Occupational Therapy

About the role

MOR is seeking a full-time Scheduling Coordinator to join our Physical Therapy team. The ideal candidate will have previous PT experience and bilingual Spanish skills, and will be able to work in a fast-paced, customer-focused environment.

Responsibilities

• Work with patients/therapists/callers in polite and helpful manner to book appointments for PT/OT
• Enter demographic data, insurance information, and other relevant information into the Athena System
• Answer telephone, screen calls, take messages, and provide information
• Maintain and update current information on therapist’s schedules ensuring that patients are scheduled properly
• Aid staff members, when necessary, in a positive and professional manner to ensure the patients receive utmost in care
• Perform work with accuracy to minimize error correction by other staff members
• Organize and prioritize work to complete tasks in a timely and efficient manner
• Stay abreast of compliance with all state and federal laws including HIPAA, ADA, OSHA, and FLSA

Requirements

• Operate basic office equipment such as a computer, phone, and fax machine
• Multi-task and work in a fast-paced environment
• Attention to detail
• Communicate effectively verbally and in writing
• Work and communicate with patients, therapists, and staff in all levels of the organization
• Work a flexible schedule to meet the needs of the department

Qualifications

• High school diploma or general education degree (GED)
• Minimum of one year's work experience, preferably in a medical office setting
• Bilingual in Spanish, preferred

Skills

• Excellent communication skills
• Customer service orientation
• Time management and organizational skills

Benefits

MOR offers a comprehensive compensation and benefits package including:

• Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Holidays
• Company-paid life and long-term disability insurance
• Voluntary life, AD&D, and short-term disability insurance
• Critical Illness and Accident Insurance
• 401(k) Savings Plan
• Tuition Reimbursement
• Commuter Benefits
• Employee Assistance Program (EAP)
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA)

Pay

$18.25 – $20.00 per hour

Schedule

Monday through Thursday, 7:00 am – 6:00pm and Friday 7:00am – 5:00pm