Scheduling Coordinator - Phoenixville Cancer Center

Job Summary

The Scheduling Coordinator:

• Arranges procedure scheduling and pre-admission testing.
• Schedules patient in appropriate department.
• Verifies all demographic information and confirms date, time and location of appt for the patient and enters intra procedural data into computer.
• Registers and schedules patients.
• Provides customer service and clerical support.
• Accepts, records and verifies insurance information.
• Processes preauthorization requests, collects copays and account balance payments.
• Scans documents into EMR and other administrative tasks related to the efficient operations of the department.
• Ensures contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Prior scheduling experience in healthcare setting preferred

Certification and Licensure

• BLS Certification Required

Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills
• Problem Solving Skills

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!