Scheduling Coordinator - Orthodontic Specialists of Lake Oswego

At Corus, you'll enjoy the close-knit culture of a local practice with the opportunities, support, and career growth of a leading orthodontic network. Are you passionate about creating exceptional patient experiences?

What Sets Us Apart

• A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
• Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth.

Compensation & Perks

• Health, dental, and vision insurance
• Health spending account
• 401(k) with employer matching
• Employee assistance program
• $22.00 - $26.00 per hour

Schedule

24-30 hour work week, Monday through Thursday

Responsibilities

• Greet patients as they arrive and make them feel welcome
• Book appointments for new and returning patients utilizing the appropriate scheduling templates
• Ensure that the schedule accounts for the appropriate amount of Doctor time, filling openings as necessary and discussing any major changes with the clinical team
• Manage patient statuses and ensure that appointments are booked or archived accordingly
• Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned
• Manage active patient files and archive files for patients who are no longer in treatment
• Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows
• Take payments received at the front desk, post them, and provide receipts to the patients
• Answer the telephone to direct calls, take messages, assist with patient emergency calls and answer general inquiries
• Follow-up on voicemail and email messages
• Assist with maintaining the front desk and waiting area, seasonal decorations, and general tidying
• Be an active participant in staff meetings and committee meetings
• Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation
• Various other administrative tasks assigned by the practice

Requirements

• Two years of administration experience within a clinical setting (Preferred)
• Experience working in an orthodontic or general dental clinic is an asset
• Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset
• Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community
• Keen attention-to-detail and time management skills