Scheduling Coordinator - Oral Surgery
Alpha Home Health and Hospice · San Rafael, CA · 2 mo ago
AdministrativeFull-time
About the role
Scheduling Coordinator in an elite oral surgery practice, responsible for providing exceptional patient care and ensuring smooth operational flow.
Responsibilities
- Deliver concierge-level customer service to patients, referring offices, and team members both in person and over the phone
- Schedule appointments to maximize patient satisfaction and provider efficiency
- Prepare daily provider schedules and patient charts
- Manage patient flow to minimize wait times
- Assist patients as needed
- Maintain a tidy reception area
- Uphold confidentiality per HIPAA standards
- Perform additional duties as assigned
Requirements
- High school diploma or equivalent
- At least one year of customer service experience
- Understanding of dental terminology
- Friendly, professional demeanor
- Basic office skills such as typing and filing
- Strong organizational skills and attention to detail
Skills & Attributes
- Excellent communication
- Organizational ability
- Professionalism
- Service-oriented attitude
- Ability to thrive in a fast-paced environment