Scheduling Coordinator (Marlton, NJ- VCP)

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Our clinicians visit patients in their homes, providing a continuum of care for those with chronic conditions and limited mobility. We offer programs including remote patient monitoring, behavioral health management, and chronic care management to ensure patients receive the highest quality of care from a team they know and trust.

About the role

We are seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department.

Responsibilities

• Schedule patient appointments in adherence to provider availability and area
• Prioritize urgent appointment tasks and schedule them accordingly
• Ensure all messages are completed and distributed appropriately
• Reschedule patient appointments as needed
• Review and update patient insurance information
• Manage a high-volume workload, effectively prioritize tasks, and remain organized to promote prompt and courte service
• Display excellent communication skills
• Reach out to referring sources for patients expressing difficulty with scheduling
• Update account information at the point of scheduling
• Maintain provider daily appointment quota
• Ensure new patients are scheduled within 3-5 business days
• Handle insurance preauthorization
• Place calls to patients for providers when needed
• Handle voicemails daily and ensure all inquiries are addressed properly
• Correctly notate patient charts to maintain up-to-date accuracy

Requirements

• High School Diploma or GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

Pay

$18.00 per hour

Benefits

Full-time employees qualify for:

• Medical, Dental, and Vision insurance
• Supplementary benefits such as Life Insurance, Short Term and Long Term Disability
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Critical Illness, and Hospital Indemnity insurance
• Paid Time Off
• Paid Office Holidays

All employees qualify for:

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand to cash out earned money when needed

Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer of employment is extended.