Scheduling Coordinator Lead

Position Summary

The scheduling coordinator lead is responsible for the daily operations, service or function assigned. Additional duties based on needs of office.

Essential Duties And Responsibilities

• Coordinate referrals and follow up imaging for patients.
• Lead and participate in projects that improve workflows, and improve collaboration with other departments.
• Provide reporting and data support for department initiatives.
• Maintain patient confidentiality and adhere to HIPAA regulations as appropriate.
• Communicate respectfully and effectively with providers, clinical staff, colleagues, managers and others.
• Perform mandatory in-service training.
• Maintain a clean and safe work environment.
• Maintains staff schedules in conjunction with the Practice Manager
• Functions as a Super User, trained in all scheduling and referral functions.
• Understands and monitors work of team to ensure assigned work is completed accurately, effectively, and efficiently so as to ensure outstanding patient care.

Qualifications

• Minimum of 2 years’ experience in a medical setting and/or relevant experience preferred.
• Effective written and verbal communication skills.
• Demonstrated attention to detail, organization & effective time management.
• Solid judgment to escalate issues appropriately.
• Demonstrated leadership abilities including ability to develop and articulate vision, effective resource utilization, ability to mentor others, and conflict mediation skills.
• Advanced knowledge of Microsoft Office, related computer programs & general office machines.

Relationship-based Careguiding Principles

• Patient care is designed to meet patient and family needs while taking into account the unique needs of each patient.
• These values are consistent in practice and include patient advocacy, safety and education.
• Teamwork promotes clinical excellence and is rooted in effective communication, accountability and continuity of care and respect for co-workers.

Special Equipment, Skills Or Other Requirements

• Strong written and oral communication skills.
• Strong interpersonal, motivational and conflict resolution skills.
• Strong participatory management, team building and administrative skills.
• Broad based knowledge of related regulatory compliance requirements.

Work Environment And Hazards

• Exposure Class I or II, service specific – limited exposure to situation which could cause serious illness or injury (II), routine or potential exposure to blood, body fluids, excretions or secretions (I).

Physical Demands

• Medium work: Must be able to lift, bend, stoop, push and pull.

Work Contact Group

• All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

CAREER PATH

• Supervisor or Manager.

PAY RANGE

• $20.50 mid $24.20 max $26.60