Scheduling Coordinator- Home Care Agency English/Spanish Required

Job Summary

Care Finders Total Care, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate to positively impact the lives of our patients by ensuring their care needs are met effectively and efficiently.

What You Will Do

• Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers.
• Collaborate with internal teams to determine patient eligibility and initiate the intake process.
• Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
• Address inquiries, concerns, and provide guidance on accessing services and resources.
• Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
• Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
• Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
• Provide compassionate and empathetic support to patients and their families throughout the care coordination process.

Requirements

• A high school diploma or equivalent.
• One to two years of customer service experience.
• One to two years of home healthcare experience (preferred).
• Bilingual in English & Spanish.

Our Values

• We treat everyone with dignity and respect.
• We earn the trust of our members, and each other.
• We provide reliable services that open doors.
• We serve with courtesy and compassion.
• We prioritize safety.
• We communicate with purpose and transparency.

Benefits and Perks

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

Company Information

Office Address: 734 NJ-37 # 4, Toms River, NJ 08755