Scheduling coordinator for Chiropractic office

About the role

At the Back and Neck Center of Brick, we are committed to providing personalized, compassionate care to help our patients achieve better health and wellness. Our team is focused on creating a welcoming and healing environment, and we are looking for an energetic and organized receptionist to join our front-office team.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Answer phone calls, provide information, and schedule appointments.
• Manage patient appointments, including confirmations and cancellations and tracking new patients compliance.
• Maintain and update patient records in our electronic health records (EHR) system.
• Absorb billing inquiries and insurance verification.
• Absorb general office tasks such as filing, faxing, and organizing office supplies.
• Ensure the reception area is neat, organized, and welcoming at all times.
• Work collaboratively with the chiropractic team to ensure smooth office operations.
• Collecting Google Reviews from patients.

Qualifications

• A high school diploma or equivalent; some college coursework is a plus.
• Previous experience in a medical office or customer service role preferred.
• Strong communication skills, both verbal and written.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Proficiency with office equipment (phones, fax, copier) and basic computer skills.
• A positive, professional attitude with a strong focus on customer service.
• Familiarity with chiropractic care or healthcare is a plus, but not required.