Scheduling Coordinator

In Rome, GA

About the role

As a Scheduling Coordinator with Interim HealthCare®, you’ll do more than create schedules—you’ll ensure every client receives dependable, timely care when they need it most. In this fast-paced and essential role, you serve as the connection between our caregivers, clients, and office team to keep care running smoothly every day. This position is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in making sure no shift goes uncovered. Your ability to stay organized, communicate clearly, and respond quickly directly impacts the quality of care our clients receive at home. As a locally owned and operated agency, we combine the strength of a nationally trusted brand with a deep commitment to our community. We value reliability, teamwork, and accountability, and we’re looking for someone who shares those values.

Responsibilities

• Create and maintain caregiver schedules to ensure consistent client coverage
• Quickly fill open shifts due to call-offs, schedule changes, or new client cases
• Coordinate caregiver assignments based on availability, skills, and client needs
• Communicate scheduling updates clearly and professionally with caregivers and clients
• Monitor attendance, call-offs, and caregiver reliability trends
• Maintain accurate records within scheduling and EVV systems
• Collaborate with recruiting and clinical teams to anticipate staffing needs
• Provide on-call scheduling support as assigned
• Ensure continuity of care by proactively addressing scheduling challenges

Requirements

• High school diploma required; Associate’s degree preferred
• At least one (1) year of scheduling, staffing coordination, or home care experience preferred
• Strong customer service and phone communication skills
• Ability to multitask and make quick decisions in a fast-paced environment
• High attention to detail and strong organizational skills
• Proficiency with scheduling software and Microsoft Office
• Professional, calm demeanor under pressure

Benefits

• Competitive pay based on experience
• Meaningful work that supports local families and caregivers
• Team-oriented, supportive office environment
• Tuition discounts through Rasmussen University
• Paid time off (PTO) and holiday pay

About the company

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Personal Care Aides/Caregivers. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates PCAs, and a passion to put patients first. Join a nationwide network of caregivers who are making a significant difference in the lives of others through the personalized, home-based care they provide.