Scheduling Coordinator - Cancer Center

Responsibilities

• Arranges procedure scheduling and pre-admission testing
• Schedules patients in appropriate departments
• Verifies all demographic information and confirms date, time, and location of appointments for patients
• Enters intra-procedural data into computer systems
• Registers and schedules patients
• Provides customer service and clerical support
• Accepts, records, and verifies insurance information
• Processes preauthorization requests
• Collects copays and account balance payments
• Scans documents into EMR
• Performs other administrative tasks related to efficient department operations
• Ensures contact with patients, families, the community, vendors, coworkers, and physicians is carried out in a friendly, courteous, helpful, and considerate manner

Qualifications

• Education: High School Diploma, GED, or relevant experience considered in lieu of education
• Certification & Licensure: BLS Certification required
• Skills:
  • Customer Service Skills
  • Excellent Communication Skills
  • Excellent Interpersonal Skills
  • Strong Attention to Detail
  • General Clerical Skills
  • Listening Skills
  • Medical Terminology
  • Microsoft Office Applications
  • Multi-Line Telephone Operational Skills
  • Organizational Skills
  • Problem Solving Skills

Benefits

• Generous time off
• Tuition assistance
• Comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay
• Employee Assistance Program
• Retirement Savings Program
• Life Insurance

About the Organization

Tower Health is a regional healthcare system serving communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.