Scheduling Coordinator - Beverly Hills Multispec360 - Full Time 8 Hour Days (Non-Exempt) (Union)

About the role

The Scheduling Coordinator at Keck Medicine of USC is responsible for scheduling patient appointments, follow-ups, and surgeries in the assigned unit/clinic. They ensure that patients receive the necessary testing and services, validate financial clearance, and coordinate with ancillary departments.

Responsibilities

• Schedules patient appointments and surgeries in the assigned unit/clinic.
• Obtains authorizations and pre-authorizations for services to be rendered.
• Schedules ancillary appointments as necessary for patients.
• Ensures patient charts are prepared prior to appointments/follow-up and/or surgery, including x-rays and pertinent lab work.
• Makes arrangements for any special equipment as needed.
• Reviews and codes charge slips for patient care services and/or surgical services rendered.
• Maintains files and records, including supporting documentation for insurance claims.
• Maintains master appointment/surgery calendar for physician(s).
• Oversees equipment and office supply inventory.
• Reads all incoming mail, prioritizing and distributing as appropriate.
• Acts as a liaison with other departments and physician office staff, arranging for necessary support services and equipment.
• Answers patient phone calls, verifies insurance benefits, prepares charts for clinic, and provides clerical functions for the Beverly Hills Clinic.
• Works with any and every physician in the Beverly Hills Clinic.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Two years of experience in a healthcare setting.
• Prior experience in a clerical, administrative, and/or receptionist role.
• One year of experience with surgical coordination.
• Six months of prior experience with surgical authorizations.
• Excellent communication skills, including the ability to speak, read, and write English proficiently.
• Comfortable with computers and medical terminology.
• In-depth knowledge of all insurance types.
• Working knowledge of scheduling coordination within or supporting the surgical departments.

Qualifications

• Must have a working knowledge of computer systems, e.g., Cerner and GE Centricity Business.
• Must demonstrate accuracy and thoroughness in entering information into computer systems.
• Must be able to work independently and in a team setting to accomplish duties in a timely manner.
• Must maintain an open line of communication with management, providers, hospital staff, and other staff.

Skills

• Excellent interpersonal and communication skills.
• Proficiency in medical terminology and computer systems.
• Strong organizational and time management skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.

Benefits

Keck Medicine of USC offers competitive benefits, including:

• Health insurance
• Retirement plans
• Flexible spending accounts
• Employee assistance programs
• Professional development opportunities

Pay

The hourly rate range for this position is $22.00 - $37.40.

Schedule

This is a full-time 8-hour day position (non-exempt).