Scheduling Coordinator (Full Time / Days)

Responsible for patient visit scheduling, acquiring patient/exam information, scheduling exams, coordinating staff/room/equipment, insurance verification, referral management, authorization management, and pre-certification on all scheduled patient accounts. The Scheduling Coordinator acts as a liaison between Care Management, Business Office, patients, physician’s offices and insurance carriers. Provides exemplary customer service in facilitating all aspects of patient scheduling activities. Collects appropriate monies, notifies patients/physicians office staff of hospital billing policies and services. Cross-trained to offer coverage for front desk reception and registration per department need.

Responsibilities

• Patient visit scheduling
• Acquiring patient/exam information
• Scheduling exams
• Coordinating staff, room, and equipment
• Insurance verification
• Referral management
• Authorization management and pre-certification on all scheduled patient accounts
• Acting as a liaison between Care Management, Business Office, patients, physician’s offices, and insurance carriers
• Providing exemplary customer service in facilitating all aspects of patient scheduling activities
• Collecting appropriate monies and notifying patients/physicians office staff of hospital billing policies and services
• Cross-trained coverage for front desk reception and registration as needed

Requirements

• High school diploma or equivalent required
• Minimum of two years experience in a clinical or hospital scheduling environment preferred
• Advanced knowledge of medical terminology preferred
• Basic Microsoft software (Excel, Word) applications and utilization required
• Specific experience with Epic systems preferred
• Excellent organizational skills necessary
• Ability to effectively read, write and speak the English language required
• Strong analytical and problem-solving skills necessary
• Exceptional interpersonal skills; able to deal effectively with diverse personalities
• Knowledge of hospital computer systems required
• Knowledge of terminal digit filing systems required

Pay

Hourly $27.98 - $41.97

Schedule

Full Time / Day Shift

Benefits

• Medical insurance premiums as low as $0 per month
• Many Overlake services covered at 100%
• Tuition reimbursement up to $10,000 per year
• Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting
• Pre-tax and Roth after-tax retirement savings plans
• An expanded Employee Assistance Program
• A caregiver support program to help with everything from childcare to eldercare
• Free parking and Orca transit passes

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