Scheduling Coordinator - Full time

Scheduled weekly hours: 40

About the role

Responsible for the prompt, courteous and accurate scheduling of patient appointments.

Requirements

• Minimum 2 years of medical experience, preferably in a hospital-based Imaging department
• Excellent command of verbal and written English
• Excellent communication, customer service and organization skills in interacting with various members of the healthcare team and/or patients
• Detail oriented with the ability to work independently and prioritize as needed
• Ability to problem solve and address scheduling related issues
• Proficiency in technology, including computer, scanner, phone, fax and copy machines
• High school diploma

Preferred Qualifications

• Familiarity with medical terminology, preferably Imaging related
• Familiarity with Meditech
• Prior experience with Cerner

Responsibilities

• Monitors fax work queue for incoming requests from non-Sturdy providers and schedules examinations with provider's office/patients
• Works with Imaging technologists to ensure appropriate scheduling of exams/procedures
• Coordinates multiple exam requests to ensure exams are performed in a timely fashion
• Displays ability to multi-task and follow-up on work in progress
• Performs general and secondary tasks as needed or assigned
• Utilizes the EMR and works from a scheduling request pool to book patients for their imaging/EEG studies
• Notifies referring provider of any issues/questions that may arise in the booking process and works to resolve any issues
• Confirms that appropriate insurance preauthorization has been obtained and documents detailed information
• Contacts patients via telephone to inform them of their scheduled appointment date(s) and time(s), and relays any appropriate exam requirements and/or preps
• Notifies referring provider's office via pool of patient's appointment information
• Answers incoming calls and assists patients and referring provider offices in booking examinations
• Ability to effectively communicate with all age levels served within the scope of the position/assigned areas

Pay

Salary range: $16.63–$24.99 per hour. The pay range reflects the anticipated range for new hires; actual compensation will be determined based on the candidate’s work history, experience, skill set, and education. This range does not include the value of Sturdy Health’s benefits package, which includes healthcare, dental, vision, and retirement benefits.