Scheduling Coordinator

Job Description

The Scheduling Coordinator facilitates excellent patient care by supporting and collaborating with clinic team.

Education Desired/Required Qualifications

• Required High School Diploma or equivalent
• Required to successfully complete orientation program
• Experience Preferred: one year experience in an outpatient physician practice or healthcare setting

Primary Duties And Responsibilities

• Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists.
• Absorb day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Communicate with patients and visitors in a caring and respectful manner.
• Collaborate with other care team members and anticipate their needs to ensure coordinated patient care.
• Utilize and maintain patient electronic medical record.
• Assist with ongoing quality improvement to provide efficient, cost-effective care.
• Engage in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.

Why Join Us?

We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.