Scheduling Assistant for Construction Jobs

About the Role

We are seeking a Scheduling Assistant for our Tile jobs to join our team! This is NOT a work from home job. You will be responsible for providing available scheduling dates for our Tile installs, making sure materials have arrived and are reserved, and communicate with our customers, builders, installers, and our warranty and sales department on a daily basis. Spanish speaking is a Plus! This is a fast-paced job and requires great organization to keep up with all the moving parts. We are located in Dallas near Garland off 635!

Responsibilities

• Assist main tile scheduler with setting up and confirming jobs
• Help builders, customers, and installers over the phone
• Confirm material for jobs has arrived and in the warehouse
• Call builders, customers, or installers to confirm installation/repair dates
• Organize installation paperwork and have ready for dispatchers
• Handle schedule changes and reschedule appointments
• Communicate effectively with other departments to ensure everyone is on the same page for scheduling
• Troubleshoot and resolve issues that may arise
• May have to help out occasionally at reception desk during lunch times

Requirements

• Ability to keep organized and function efficiently in a fast-paced position
• Ability to prioritize and multitask
• Good with managing a calendar
• Must be reliable and possess great customer service skills
6li>Positive and professional demeanor
• Excellent written and verbal communication skills
• Basic computer skills, including Word and Outlook
• Prompt and reliable
• At least 2 years of customer service/scheduling experience preferred
• Bi-Lingual English and Spanish is a PLUS!
• Knowledge of Tile, Flooring, and/or experience working in Construction type scheduling/customer service job a BIG PLUS!!

Nice To Haves

• Previous Scheduling Experience in Tile or Flooring Jobs
• Tile or Flooring Knowledge in General
• English/Spanish Speaking
• Experience in Outlook, Word, Excel, and/or Teams

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Leave
• Sick Leave
• Retirement Plan
• 401(k)
• Paid time off

Pay

Pay depends on experience, but will be approximately $18.00/hr.

Schedule

Hours are Monday-Friday 7am-4pm, with some occasional Saturday work (4 hours) required at times.