Scheduling Assistant

About the role

Hillcrest Health & Living is seeking a Scheduling Assistant to support staffing operations at Hillcrest Country Estates in Papillion, NE. Located on 6021 Grand Lodge Ave, this vibrant senior living campus offers independent living, assisted living, memory support, skilled nursing, and rehabilitation services.

Responsibilities

• Create and maintain team member schedules to support appropriate staffing levels.
• Communicate schedule updates, staffing needs, and coverage changes clearly and timely.
• Absorb and assist with call-ins, open shifts, shift coverage, and last-minute scheduling adjustments.
• Partner with leadership to anticipate staffing gaps and support proactive coverage plans.
• Maintain accurate scheduling records and ensure information is entered correctly in staffing systems.
• Provide administrative support to leadership as needed.
• Absorb and assist with onboarding and orientation of new team members.
• Support a positive, professional experience for team members while helping keep daily operations running smoothly.
• Build strong working relationships with leaders, clinical team members, and support staff.

Requirements

• Previous scheduling or staffing experience in skilled nursing, long-term care, senior living, healthcare, or a similar setting preferred.
• Experience with healthcare staffing systems, scheduling software, payroll systems, or administrative support preferred.
• Strong organizational skills and attention to detail.
• Ability to prioritize, adapt, and remain calm when schedules change.
• Clear, professional communication skills.
• A reliable, proactive, and team-oriented approach.
• Certified Nursing Assistant experience or certification preferred.
• Comfort using technology and office resources efficiently and effectively.

Qualifications

• High school diploma or equivalent required.
• Additional clerical, business office, healthcare, or administrative training preferred.
• Certified Nursing Assistant certification preferred.

Benefits

At Hillcrest, we offer a supportive work environment, competitive compensation, and comprehensive benefits package including health insurance, retirement savings options, and paid time off.

Pay

The salary range for this position is $18.00 - $22.00 per hour, based on experience and qualifications.

Schedule

This is a full-time position with a flexible schedule to accommodate the needs of the community.