Scheduling Assistant

About the role

Your Next Chapter Starts Here
Are you an experienced scheduler ready to take your skills to the next level? As a Scheduling Assistant at 360 Behavioral Health, you’ll play a key role in maximizing client service delivery while supporting our administrative and clinical teams.

Responsibilities

• Maintain service utilization above 90% and track permanent schedules for assigned clients
• Monitor client service hours, staff availability, and address cancellations promptly
• Cook up make-up sessions, reschedules, and additional service time as needed
• Maintain staffing logs and support recruiting efforts, including interviews and onboarding
• Track new hire training and coordinate Day 1 schedules
• Triage staff and client concerns and provide timely resolution
• Ensure compliance with policies, HIPAA, and scheduling regulations
• Support administrative and scheduling department operations, including audits and reporting

Requirements

• High school diploma or GED required
• Minimum 2 years administrative experience
• Minimum 6 months scheduling experience
• Strong organizational, multitasking, and communication skills
• Customer-service oriented with excellent phone and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a high-paced, performance-based environment

Benefits

• Competitive compensation: $20.00-$26.00/hour
• Monday-Friday 10:00AM-7:00PM and Occasional Saturdays
• 7 Paid Holidays
• Paid Time Off/Sick Time
• Career development and advancement opportunities
• Fun and supportive company culture
• Expansive Health, Vision, and Dental plans for full-time partners
• 401(K) retirement savings program
• Mileage and phone reimbursement
• And so much more!

Qualifications

• High school diploma or GED required
• Minimum 2 years administrative experience
• Minimum 6 months scheduling experience
• Strong organizational, multitasking, and communication skills
• Customer-service oriented with excellent phone and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a high-paced, performance-based environment

Skills

• Organizational skills
• Multi-tasking abilities
• Communication skills
• Customer service orientation
• Microsoft Office proficiency

Pay

• $20.00 – $26.00/per hour

Schedule

• Monday-Friday 10:00AM-7:00PM and Occasional Saturdays