Store Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver parts and equipment to customers and vendors as directed.
• Pick up parts and equipment from customers and vendors as coordinated through Parts Manager.
• Sort transfers as requested by Parts Manager.
• Absorb assistance to the parts counter when needed.
• Ensure all paperwork is done accurately, timely and efficiently.
• Clean and maintain vehicle used for deliveries.
• Wash and clean machinery as assigned.
• Afford assistance in maintaining shop area in an organized and clean manner.
• Communicate vendor or customer requests and concerns to management.
• Responsible for the upkeep of the facility location, including mowing, spraying, and general upkeep.
• Backup to the Shuttle driver.
• Maintain a safe working environment and adhere to company safety program at all times.
• Perform other duties as assigned by management.

CUSTOMER SERVICE RESPONSIBILITIES

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.