Scheduling Assistant

Position Summary

The basic function of the Scheduling Assistant is to provide support for scheduling functions.

Essential Duties and Responsibilities

• Entering Customer Sales Orders

• Create & Schedule Jobs

• Manage & Review Multiple Customer Portals: Date Adjustments, Order Acknowledgements, Tracking Data Input, & More

• Customer Email Communications: Order Status, Quantity Adjustments, Open Order Reports, & More

• Review Comparison Reports: Verify and correct data between customers and our ERP system

• Run daily reports that correspond with scheduling, sales, engineering, shipping, and customers

• Auxiliary support for Managers/Supervisors/Shop Floor Employees with Priority List Items and keeping status of jobs updated

• Auxiliary support for Shipping department with Customer Logistics

• Auxiliary support for Engineering Assistants as needed

Qualifications

• Advanced level computer skills in Microsoft Office products, particularly Word and Excel

• In depth knowledge of clerical and organizational techniques

• Excellent written and verbal communication skills

• Ability to multi-task and follow through

• Must keep composure as this position handles a lot and deals with not only our employees, but the customer base

• Work well in a team environment, maintain a positive attitude and willingness to learn

• Confidentiality is a must

Education and/or Experience

• High School Diploma or GED

• Preferred: Diploma or AA degree in Office Administration/Administrative Assistant

• Six months to one year related experience and/or training in a manufacturing setting preferred

Physical Demands

• Sitting, standing, and walking

• Use of hands and arms to operate office equipment

• Seeing (20/25 vision with glasses, 20/25 without)

• Hearing (with mechanical assistance if necessary)

Work Environment

• Temperature controlled office environment with moderate noise

• Outside time spent in the manufacturing environment

• This setting involves manufacturing equipment with others working in close proximity

• PPE Requirements: Safety glasses or side shields, Close-toed or Steel-toed shoes/boots