Scheduling Assistant

360 Behavioral Health · Long Beach, CA · 4 wk ago

On-siteManagement$18–$26/hrFull-time

Your next chapter starts here. Are you an experienced scheduler ready to take your skills to the next level? As a Scheduling Assistant at 360 Behavioral Health, you’ll play a key role in maximizing client service delivery while supporting our administrative and clinical teams. Use your scheduling experience to manage staff and client schedules, optimize service utilization, and help the office run efficiently. This role is perfect for professionals looking to grow their scheduling expertise in a meaningful, fast-paced environment.

Pay

$18.00 – $26.00 per hour

Schedule

Monday-Friday 9:00am-5:00pm
1 Saturday per month or as needed (flex days)

Benefits

7 Paid Holidays
Paid Time Off/Sick Time
Career development and advancement opportunities
Fun and supportive company culture
Expansive Health, Vision, and Dental plans for full-time partners
401(K) retirement savings program
Mileage and phone reimbursement

Responsibilities

Maintain service utilization above 90% and track permanent schedules for assigned clients
Monitor client service hours, staff availability, and address cancellations promptly
Coordinate make-up sessions, reschedules, and additional service time as needed
Maintain staffing logs and support recruiting efforts, including interviews and onboarding
Track new hire training and coordinate Day 1 schedules
Triage staff and client concerns and provide timely resolution
Ensure compliance with policies, HIPAA, and scheduling regulations
Support administrative and scheduling department operations, including audits and reporting

Requirements

High school diploma or GED required
Minimum 2 years administrative experience
Minimum 6 months scheduling experience

Skills

Strong organizational, multitasking, and communication skills
Customer-service oriented with excellent phone and interpersonal skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to work in a high-paced, performance-based environment

At 360 Behavioral Health, this role is more than scheduling—it’s an opportunity to expand your expertise, streamline office operations, and make a meaningful impact on clients and staff. If you’re ready to leverage your scheduling experience and grow your career, we want to meet you!