Scheduling and Physician Relations Lead

Job Type Full-time Description About Mountain Land Physical Therapy At Mountain Land Physical Therapy, our vision is to provide a primary care Physical Therapist for everyone. With over 70 clinics across Utah, Idaho, and Montana—and a fast-growing footprint supported by private equity investment—we are building high-performance teams that drive operational excellence and deliver outstanding patient care. We are looking for an EMG Scheduling and Physician Relations Lead to join our Clinical Operations team. This individual will oversee the EMG Central Scheduling Specialists and support EMG studies while coordinating marketing and physician relationship efforts across the region. Ensuring efficient, professional, and patient-centered scheduling across multiple clinic locations will be important to uphold the image of Mountain Land. Position Summary The EMG Scheduling and Physician Relations Lead drives patient access to care and diagnostic revenue by converting EMG referrals into scheduled evaluations through high-touch, accurate, and responsive scheduling services. This role ensures prompt, professional communication, supports diagnostic operations, and enhances the patient experience by managing intake, verifying insurance alignment, coordinating scheduling logistics across multiple systems and locations, and coordinating regional marketing and physician outreach efforts. What You’ll Do Lead and manage the central scheduling and support teamEnsure accurate timely EMG test scheduling and patient supportTrack scheduling metrics and resolve barriersCoordinate regional marketing initiativesSupport physician outreach and relationship managementDevelop and deliver training for scheduling and outreach workflowsPartner with clinical and operations leaders to improve access and service. Why Join Mountain Land Physical Therapy? Growth Environment – Be part of a company scaling quickly with new clinics and new technologies.Career Development – Build foundational skills and grow toward senior management roles.Driven Work – Contribute to secure, efficient operations that support frontline healthcare teams.Team-Oriented Culture – Collaborate cross-functionally in a supportive and proactive Central Scheduling department. Pay: $18 – $24 per hour (based on experience) Hours and Benefits: This is a full-time, fully benefited position that is eligible to receive medical, dental, vision, and life insurance, as well as 401(k), PTO, and wellness incentives. Benefits add roughly 20–30% additional income to the pay range. Specific Hours/Days: Monday - Friday: Hours between 7am-6pm Location: 128 Vista Dr, Pocatello, ID 83201 Requirements Required: Minimum 1 year of experience in medical scheduling or patient intake.Proficiency with Microsoft Office Suite and EMR systems (e.g., Prompt).Excellent written and verbal communication skills. Experience leading a scheduling or operations team in healthcareStrong communication and physician-facing skillsComfort with multi-state coordination and process improvement workflows Preferred Prior experience with EMG, neurology, or therapy scheduling.Familiarity with insurance verification and multi-location healthcare operations.Must be at least 18 years old.Must be cleared on State and Federal Exclusion Lists and have no negative notes on NPDB. Salary Description $17 - $24/Hour