Scheduling and Patient Services Lead - Pathology

Skills

• High energy and professional demeanor
• Excellent customer service skills
• Excellent analytical skills
• Strong time management skills
• Good judgement and ability to problem solve

Qualifications

• Education: High school diploma or equivalent required
• Experience: Preferred 2-3 years office experience or one year of related experience in a medical practice

Responsibilities

Supports routine operations of the department included but not limited to:

• Back up to administrative coordinators
• Assistance to Department Chair as needed
• Sort mail
• Changes to the Pathologist Service Schedule
• Aid with reimbursement requests as needed
• Aid the Residency Coordinator with Academic Program
• Participate in departmental meetings as needed
• Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance company
• Answer incoming phone calls and direct appropriately to team members
• Conveys professional image by adhering to the established dress code