Scheduling and Patient Services Lead - Pediatrics

Albany Medical Center · Albany, NY · 1 wk ago

Healthcare$50k–$70k/yrFull-time

Department/Unit: HBD - General Pediatrics

Work Shift: Day

Salary Range: $49,763.00 - $69,668.00

Initiate surgical booking process
Compile booking sheets, all surgical consents, pre-op orders, prior authorization and pre-admission forms
Prepare patient disability and out of work / school paperwork
Update the system with registration, scheduling and insurance information
Discuss financial obligation and explain regulatory forms to patients
Complete accurate registration and support the clinical workflow during patient facing interactions and telephone calls
Understand and promote patient and employee safety as a top priority
Represent Albany Medical Center and support its ideals and principles
Exemplify Albany Med CARES guiding principles and ensure an optimal patient experience

High School Diploma/G.E.D.
Associate's Degree preferred
3-5 years office experience or 3 years of related experience in a medical practice preferred
Experience using an electronic health record and Microsoft Office a plus
Excellent customer service skills
Ability to multi-task in a high patient volume unit
Ability to learn and utilize resources
Strong time management skills
Good judgement and ability to problem solve; escalate issues as needed
Strong teamwork skills and work ethic

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