Scheduling and Eligibility Coordinator

Responsibilities

• Create, maintain, and optimize schedules for psychiatry practitioners across multiple skilled nursing facilities.
• Continuously review and adjust schedules to accommodate urgent appointments, cancellations, or changes in patient needs.
• Synchronize appointments between psychiatry services, patients, and skilled nursing facilities to optimize scheduling efficiency.
• Maintain strict confidentiality of records, adhering to legal requirements and HIPAA compliance.
• Handle processing and timely scheduling of patient referrals for psychiatry services in Skilled Nursing Facilities, covering multiple providers and locations.
• Screen insurance verifications and census data as required.
• Proficiency in scheduling software, electronic health records (EHR), and other relevant technology tools to streamline scheduling processes.
• Conduct quality assurance measures to minimize scheduling errors and enhance efficiency.
• Generate reports on scheduling metrics and performance to support decision-making and process improvements.
• Timely and efficient communication of scheduling concerns.
• Act as a liaison between providers and facilities to ensure seamless operations.
• Aid psychiatrists and other providers by ensuring they have the necessary patient information and resources for each encounter.
• Collaborate on special projects related to scheduling and administrative improvements.
• Assist in the development and enhancement of scheduling processes and platforms to increase efficiency and accuracy.

Requirements

• High school diploma or equivalent.
• At least 1 year of medical administrative experience.
• Excellent oral, written, and listening communication skills.
• Effective organization and time management skills for multitasking.
• Ability to work in high-pressure situations.
• Strong interpersonal skills and a professional demeanor.
• Proficiency in PC usage and Microsoft applications (Outlook, Word, Excel).
• Knowledgeable in EMR systems, preferably Athena.
• Punctuality and strict adherence to attendance expectations.
• Proven ability to work independently and collaboratively in a team.
• Strong problem-solving skills.

Benefits

• Competitive Compensation.
• Training and Supervision.
• Work / Life Balance.
• PTO and Paid Holidays.
• A comprehensive benefits package (Medical, Dental, Vision, Life, and more).
• 401k with company match.

Pay

$18-22/hr.