Jobs · OTHR · Massachusetts

Scheduling Coordinator

Baystate Interpreters, Inc · Gardner, MA · 2 mo ago
On-siteOTHRFull-time

Key Responsibilities

  • Cook up and manage interpreter schedules to guarantee complete coverage of assignments
  • Communicate with clients to confirm service needs, appointment details, and unique prerequisites
  • Maintain and update scheduling systems to reflect precise interpreter availability
  • Handle last-minute schedule changes, cancellations, and urgent requests efficiently
  • Track and maintain records of assignments, interpreter performance, and client feedback
  • Collaborate with recruiting and operations teams to support general service delivery

Requirements

  • Strong organizational and multitasking skills
  • Excellent communication and customer service abilities
  • High attention to detail and problem-solving skills
  • Ability to work effectively under pressure and adapt to changing priorities
  • Team-oriented mindset with a collaborative approach

Benefits

  • Work in a collaborative and fast-paced environment
  • Gain experience in the language services industry with opportunities for growth
  • Be part of a team that values accuracy, efficiency, and customer satisfaction

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