Scheduling Analyst

About the role

The College of Humanities and the Arts is seeking a Scheduling Analyst to provide scheduling, appointment-processing, data analysis, and administrative support to assigned departments and schools. Reporting to the Director of Resources and Operations, the incumbent will support course scheduling, temporary faculty appointments, enrollment planning, space management, and related administrative processes.

Responsibilities

• Coordinate temporary faculty appointments, reappointments, assigned time, salary verification, onboarding, and related documentation
• Assist with the development, entry, maintenance, and correction of class schedules, including room assignments, faculty assignments, cancellations, and course additions
• Provide enrollment, student success, faculty appointment, salary, and budget data to department chairs, associate deans, and college leadership
• Manage department space requests, historical space-use data, lecture and laboratory assignments, and faculty office assignments
• Interpret and apply university policies and procedures while maintaining accurate records, protecting confidential information, and serving as a liaison among departments, faculty, and college administration

Skills

• Ability to communicate with constituents in a professional and respectful manner
• Working knowledge of general practices, program, and/or administrative specialty
• Basic knowledge of and ability to apply fundamental concepts
• Working knowledge of budget policies and procedures
• Thorough knowledge of the principles and techniques of organization, administration and management, organizational structure, functions and activities of higher education
• Thorough knowledge of scheduling and curriculum processes
• Ability to analyze room usage needs and to request appropriate classrooms and labs for course offerings on a semester-by-semester basis
• Ability to evaluate and coordinate office assignment for permanent and part-time faculty based on teaching schedules, advising schedules, and research
• Thorough knowledge of word processing and spreadsheet software
• Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty
• Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them
• Ability to analyze data related to enrollment planning to support the operational needs of the department
• Ability to maintain confidentiality and appropriately handle sensitive communications
• Ability to compile, write, and present reports related to program or administrative specialty
• Excellent analytical, oral and written communication skills
• Ability to initiate, compose and appropriately format correspondence and reports
• Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit
• General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices

Requirements

• A bachelor's degree and/or equivalent training
• Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Qualifications

• BA/BS related to disciplines in the College or business
• Four (4) years' experience in administrative work analyzing and coordinating complex activities, projects and documents associated with multifaceted programs
• Administrative work, preferably in an academic setting
• Experience with software applications such as MS Office for composing memos, letters and other public correspondence and competency in developing and analyzing spreadsheets
• Experience with Google Apps to support collaborative work assignments
• Experience working with tools based on PeopleSoft, Oracle, SAP or similar enterprise database systems
• Experience establishing and maintaining cooperative working relationships within a diverse multicultural environment

Pay

Classification: Administrative Analyst/Specialist – Non-Exempt. Anticipated Hiring Range: $5,850/month – $6,208/month (Step 11 – Step 14). CSU Salary Range: $4,799/month – $6,992/month (Step 1 – Step 20).

Benefits

San José State University offers employees a comprehensive benefits package typically worth 30–35% of base salary.